Privacy notice

The website is operated by Leadsmatic (“we”). For any privacy question or request, contact contact@leadsmatic.com.

When you apply for early access we collect:

• your name, work email, and optionally your phone number;
• your company name, optionally its website, your role, trade, country and optionally state or region;
• how many field technicians you have, how incoming calls are handled today, how often calls go unanswered, and optionally which scheduling software you use and your biggest challenge;
• whether you're open to a short call, and your agreement to be contacted.

We record the exact wording you agreed to (“I agree that Reactivate may contact me by email or phone about early access. See the Privacy notice.”) and when. If you apply again with the same email address, your earlier answers are replaced with the new ones.

• Network address, in scrambled form only. Your IP address is combined with a secret value and turned into a one-way hash. The hash is stored with applications and usage events and is used to limit repeated submissions and to investigate abuse. The IP address itself is not stored.
• Browser type (the user-agent string your browser sends), stored with an application.
• How you found the site: campaign tags in the link you followed (such as utm_source or an ad click identifier), the website that referred you, and the first page you landed on.
• How the page is used: page views, which buttons were clicked, which sections came into view, which questions were opened, when the application form was started, and the names of form fields that had errors. What you type is never included in these events.

The website does not set cookies and does not use advertising or third-party tracking scripts. It stores three small items in your browser:

• the campaign details of your first visit, in local storage, which expire after 30 days;
• the campaign details of your latest visit, in session storage, which is cleared when you close the tab;
• a random session identifier and the list of sections already viewed, also in session storage.

You can clear these at any time in your browser settings. The website works without them.

• to review your application and decide whether early access is a good fit;
• to contact you by email or phone about early access, as you agreed;
• to understand which pages and campaigns lead people to apply, so we can improve the website;
• to prevent spam and abuse.

We do not sell your information or use it for advertising.

We use these providers to run the website. They process information on our behalf:

• Vercel hosts the website.
• Supabase stores applications and usage events in a database hosted in the European Union (Ireland).

• Applications: deleted automatically 12 months after the application was last updated (your most recent submission or our last change to it).
• Usage events: deleted automatically after 12 months.
• Records used to limit repeated submissions: deleted automatically after one day.

You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it, by emailing contact@leadsmatic.com. You can also withdraw your agreement to be contacted at any time.

If we change how we handle information, we'll update this page and the date at the top.